RK EMS - About Us

RK Emergency Management Support

PROVIDING EMERGENCY & CONTINGENCY ASSISTANCE WITH TEMPORARY FOOD SERVICE & SHELTER OPERATIONS

RK Emergency Management Support provides emergency management support services to communities struggling to cope and recover from unexpected natural disasters, civil disruptions and other contingency events. We support the response and recovery phases of disaster and incident management, primarily providing emergency and contingency assistance with Temporary Food Services, Shelter Operations, and Basecamp Support Utilities and Services.

RK Emergency Management Support is a woman-owned small business (WOSB) whose team has expertise with deployment and operation of on-location temporary food services and temporary structures, as well as the supporting needs for these facilities. The RK Group serves as a partnering vendor to RK Emergency Management Support (RKEMS) providing preferred pricing and service priority, while delivering a unique capability to leverage their vast experience, personnel, and diverse expertise in culinary and hospitality services to scale effortlessly to any challenge. The RK Group (therkgroup.com) is a growing national leader in culinary, event and hospitality services as well as contracted venue management that employs 800+ across five major U.S. metro areas, while continuing to expand nationally and build upon 70 years of legacy.

RKEMS specializes in providing Emergency and Contingency Assistance with Temporary Food Services, Shelter Operations & Facility Support Services across the contiguous U.S. RKEMS’ expertise lies in its capability to quickly mobilize and holistically deliver and manage unrivaled field-based culinary operations, temporary structures & furnishing, and mobile assets supporting billeting, operations, hygiene and food services at basecamps and other temporary facilities.

We are an established turnkey solution provider for, among other services:

  • Industrial Mobile Kitchens
  • Field Food Service Facilities
  • Temporary Billeting & Operations Structures
  • Equipment, Furniture & Supplies
  • Camp & Facility Hygiene Needs
  • Transportation & Logistics Services
Tent Built Out

History

RKEMS and its affiliated companies are fully equipped and experienced with providing emergency food and dining service, temporary living facilities and utilities should a disruptive event occur within the contiguous United States.  We have both the proven history and professional expertise required to respond successfully during challenging times and under adverse conditions.  

Our most recent experience in contingency event field food services, performed in 2016-2017, required the assembly of nearly 225,000 sq. ft. of temporary structures for residential shelter and facility services at a single remote site, where our culinary service teams served more than 920,000 meals and 433,000 snacks over the course of a 162 day mission.  

RKEMS and The RK Group have experience with deployment and operation of on-location temporary food services and temporary structures, and the supporting needs for these facilities for more than a decade.  We’re here to serve communities in need, response and recovery professionals, as well as military readiness, maneuvers and training.

RK Emergency Management Support continues to build upon prior experience providing services to, among others:

  • A temporary residential shelter care for family groups, providing food services & other related support services
  • Prior experience with Texas’ DOT contract work providing aide to the State’s Emergency Response Services team
  • A FEMA sub-contractor to support food & shelter at 13 Eastern Seaboard states

While closely affiliated with an industry-leading hospitality and culinary service management company specializing in conventions and large events with thousands of attendees and involved with the production of more than 4,000 events annually, RKEMS also has a fleet of purpose-built assets to address mass feeding and billeting and the hygiene needs of recovery professionals and displaced residents. The RK Group’s expertise in facilitating on-location food services at cafeterias, mess halls, mobile kitchens and other facilities is derived from catering thousands of events per year, and leveraging experience managing major events with thousands of attendees and events lasting more than a month in duration.

RKEMS holds the following certifications and contracting registrations:

  • Women-Owned Small Business (WOSB), Self-certified
  • Disaster Response Vendor & SAM.gov Vendor

RKEMS primarily aids government agencies, their primary contractors and corporate partners, and has capability to respond rapidly to support operations throughout the continental United States. Our services are orchestrated by experienced and dedicated managers and supported by a robust logistics and transportation capability, to optimally serve federal, state and municipal agencies and other partners, such as:
• FEMA, DHS, CNCS, HHS, DOD, DOE, SERT, EMS, CORE, CERT, among others.

Mobile Fleet - Demo Days

Mission

Our mission is to rapidly field and operate provisional life support facilities that sustain relocated and displaced persons, as well as those responding to and facilitating recovery following natural disasters and civil disruptions. All disasters are local, but not every locality is prepared when disaster strikes, so we serve those in need and those in service, typically working in partnership with government operators, prime contractors, non-profits and corporate enterprises to keep them going, keep them sheltered, and keep them fueled during these critical operations.

RK Emergency Management Support employs a multi-disciplinary incident management team ready to support emergency services for:

  • Hurricane & tornado response and recovery
  • Flood, Fire & Earthquake response and recovery
  • Industrial Contingency response and recovery
  • Hazardous Material Spill response and recovery
  • Pandemic response and recovery
  • Mass Terror response and recovery

In these times of need, RKEMS delivers and manages field food service operations; tenting solutions for billeting, meals and responder operations; furniture and equipment provisioning; utilities and camp facility support services; as well as transportation and logistics services supporting emergency response and recovery operations.

Mobile Control Center

Management

Jennifer K. Heinz

 Owner / General Manager
As General Manager of RKEMS, Heinz is the executive manager of all company contracts, projects, assets, operations, and overall business development nationwide.  She coordinates strategic contingency planning and expedites emergency operations in support of agency response and recovery operations, as well as corporate operational continuity. Kowalski Heinz has also proven adept at managing comprehensive event production, design management, catering and destination management services during her prior experience with The RK Group.  

Prior to joining The RK Group, Kowalski-Heinz applied her passion for helping others while with the Susan G. Komen Foundation, after completing a B.A. in International Business at Southern Methodist University.

Travis Kowalski

Director, Operations
The RK Group
Mr. Kowalski brings over 15 years of experience in the temporary structure and event rental industries, joined The RK Group in 2009, and is now responsible for directing and coordinating integrated large scale deployments and operations across the United States for RKEMS. Kowalski orchestrates tenting and equipment sales, manages operations and logistical support, and ensures effective coordination of personnel based in the San Antonio, Austin, Dallas and Houston metro areas.

Art Menchaca

Account Executive
Office: (210) 223-2680| Cell: (773) 574-0121
Email: amenchaca@therkgroup.com

Art brings to RKEMS and The RK Group more than 15 years of customer service, sales, and management experience, as well as extensive expertise in culinary and food service operations.  Prior to joining The RK Group in 2015, he worked at several premiere restaurants in Chicago, served as Director of Operations for an upscale caterer, and was Assistant GM at a large conference center and events venue, following eight years developing management experience outside the food service industry.  Art is a graduate of Le Cordon Bleu with a degree in Culinary Arts.

Daniel Gifford

Operations & Logistics Manager, RKEMS
Office: (210) 223-2680| Cell: (210) 249-8210
Email: daniel@rkemergencymanagement.com

Daniel Gifford manages operational and logistical aspects surrounding deployments and field operations, serving as a liaison to orchestrate coordination of catering operations, temporary structures, facility support assets, cold-chain and operational logistics. Prior to joining RKEMS, Gifford worked as an operations manager at The RK Group for 9 years directing the facilitation of numerous aspects of event operations for flawless execution.  Gifford earned a Masters Degree in Organizational Development from University of Texas at San Antonio.

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